Shipping Policy
SHIPPING POLICY
Ricchii provides free delivery/shipping of all items within India. Our delivery duration depends on the product selected and the shipping address. Goods will not be shipped outside India.
We have several products under the Ready for Dispatch category (products labelled as Ready for Dispatch). These products will be shipped from our warehouse within 2 working days. The products other than Ready for Dispatch items are made-to-order products and could take 2 to 30 working days to deliver to you.
We provide transit insurance for all our products.
Delivery Process
Customers must provide the correct details of the Recipient Name (as stated in the photo identification) with a complete Address, nearby landmark, pin code, and contact number for hassle-free delivery.
At the time of delivery, the recipient will have to provide any of the below-mentioned identity proofs to collect the product, if requested by the courier agent. Customers are expected to cooperate with them to ensure safe delivery:
- Passport
- PAN Card
- Driving License
- Voter ID
- Aadhaar Card
If the package is found to be tampered with, customers must reject it and report it to us through customercare@ricchii.com.
When the recipient is not available at the address during the first delivery attempt, our courier agent will make 2 more attempts to deliver the product. In case the recipient is not reachable/available after these attempts, the product will be returned to us.